FAQs

You can reach our support team through the contact form on our website or by email at info@cablematecharger.com We typically respond within 24 hours.

We offer a 30-day return policy on all products. Items must be unused and in original packaging. Refer to the refund policy page for more details.

CableMate's charging cables are designed to work with most USB-C, Lighting, and Micro USB compatible devices including smartphones, tablets, and other electronics. Check individual product specifications for details.

Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status.

Orders are typically processed within 1-2 business days. Delivery times vary by location, but most orders arrive within 5-10 business days.

At this time, CableMate does not ship internationally, but we plan on shipping to other countries soon.

Place CableMate on a flat surface as is or remove optional sticky pad from plastic sheets and place on bottom of CableMate to secure in place.
Plug rear USB-A cable into a USB-A charging port to automatically power CableMate on.
Long pull any of the three cables to extend and plug into portable devices to charge them.
Short pull on the cables to retract back into place.
The adapters that come with CableMate can be placed on the ends of the cables to charge a variety of different devices and easily store in the rear slots.